Privacy Policy

Effective Date: April 12, 2025

At gris et jaune, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect:

Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party processors)

We also collect non-personal information like browser type, device info, and IP address through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and shopping experience
Send occasional marketing emails (only with your consent)

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third-party services that help us operate:

Payment processors (e.g. Shopify Payments, PayPal)
Shipping services (e.g. Canada Post, UPS)
Email services (e.g. Mailchimp, Klaviyo)
Analytics providers (e.g. Google Analytics)

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not work properly.

5. Your Rights (Under Canadian Privacy Laws)

You have the right to:

Access the personal data we hold about you
Correct or update your data
Request deletion of your data (unless we’re legally required to keep it)
Withdraw consent for marketing at any time

To make any of these requests, contact us at grisetjaune@hotmail.com

6. Data Security

We take reasonable precautions to secure your information and protect it from loss, misuse, or unauthorized access.

7. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at grisetjaune@hotmail.com